Shawn talks about opening up the hood in our discussions. As a rule of thumb, 70% of the meeting should be you asking questions and listening, 30% should be responding to their questions. More listening, less talking!
Shawn is very family oriented. Working with his team is like one big happy family. Signing the paperwork is not the end of your journey, it's just the beginning. We started out with no kids to now three and Legacy Mutual Mortgage has been with us to finance all of our mortgage needs. Very professional and honest, giving your best options. I love how he has built a relationship with his clients over the years through appreciation events. Best decision made for my family when choosing to buy our home 7 years ago.
Tennisha Smith Jones 12/12/2018
Shawn and his team have gone above and beyond for 2 personal mortgage transactions in addition to a dozen plus clients I have sent their way. I've seen the way his team was handpicked because together they forge a perfect culture, work ethic, and team effort to get the job done both for my clients and my personal mortgages. From weekly follow ups, email communication, and setting clear expectations from start to finish I will continue to call to them for all my needs today and moving forward. If I can say anything, just give them a shout and you will be glad you did! They exceed expectations every time!
Joshua Isaiah Ellis 6/14/2017
Shawn, Jessica Kufta, Donna and the rest of the team always go above and beyond for me and my clients. The support and communication throughout the process is top notch. I'm most impressed with how they take time to guide my clients into choosing the path that's best for them in the mortgage world. The Kaplan team makes it a very personable, enjoyable experience all while getting to the finish line with great success. I highly recommend them!
Tiffini Lindsay 12/11/2018
Shawn and his team have went above and beyond all expectations of how the mortgage process goes. We have been down this road before and this team is like a breath of fresh air compared to previous experiences. They work hard to make it happen. They were invested in us from the beginning to the end and we didn’t feel like we were just a loan number. So to the Kaplan Team we say Thank You!
Vickie Rasnake 10/27/2017
730 Cool Springs Blvd, Ste 110
Franklin, TN 37067
500 N. Walnut St
Murfreesboro, TN 37130