Shawn and the Kaplan Team are so very thorough. They communicate well to keep buyers informed, and ensure that they have everything needed to make the process of buying a home run smoothly.
The Kaplan Team of Legacy Mutual Mortgage was recommended to us by our real estate agent, Jason Hand. From the moment we walked through the door, the Kaplan team treated us like royalty. It felt like we were their only client and their one and only goal was to help us buy a house. They worked diligently and had an answer for every single question and/or concern. Their communication is absolutely superb. They kept us informed of the progress every step of the way. They gave us options and different scenarios and worked patiently with us to understand what would work best for our particular situation. There were no surprises except that we were able to close nearly a week before our scheduled deadline, despite extra work they had to do for our unique situation. They are all very professional and extremely knowledgeable.
Janee was our main point of contact and we can't say enough good things about her. It was hard to believe she had other clients based on how laser focused she was on us. She is one of the nicest professionals we've ever dealt with and she knows her stuff!
Purchasing a new home can be frustrating, overwhelming and anxiety inducing. If you are ready for your new home, The Kaplan Team is who you want on your side. I promise it will be the best decision you make in the home buying experience.
My experience with Shawn and his team was exceptional! They were caring, efficient and totally professional. Thankful Greg Cooley suggested we work with them. If or when we buy another home, there is no doubt The Kaplan Team has earned our business!
Shawn, Jessica Kufta, Donna and the rest of the team always go above and beyond for me and my clients. The support and communication throughout the process is top notch. I'm most impressed with how they take time to guide my clients into choosing the path that's best for them in the mortgage world. The Kaplan team makes it a very personable, enjoyable experience all while getting to the finish line with great success. I highly recommend them!
