Consistency. Commitment. Communication. Care. These are the qualities that have fans raving about Shawn Kaplan.
Consistency. As Senior Loan Officer at Legacy Mutual Mortgage, Shawn has served the Tennessee market for over 20 years as a Mortgage Professional. During this time, Shawn has been honored to assist over 5,000 families with home financing for more a billion dollars in closed real estate transactions. With a commitment to meeting deadlines, the Kaplan team work together to ensure that closings are consistently on time and that clients are happy.
Commitment. For most people, the purchase of real estate is the largest financial commitment that they will make in their lives. Shawn and his team share in that commitment by accepting the responsibility to guide them through the process. Because of this charge, the Kaplan Team ensures clients and sellers be confident in the strength of the pre-approval letter.
Communication. It is important that clients and partners have complete confidence in their lender. To ensure that trust, Shawn is motivated by building relationships and through transparency. In Shawn’s boldly authentic approach, he takes the time with each client to find out how their home mortgage - one of the biggest financial investments a person can make – fits into their financial health picture.. With the Kaplan Team’s tried and true 20-point WOW Service communication plan, clients and realtors are ensured concierge level service from pre-approval through closing and beyond..
Care. “I work in the mortgage industry because I am devoted to having a positive influence in the lives of my Clients and Business Partners.” Shawn views his role in the mortgage industry as a service to his community. In fact, a portion of the proceeds fromeach real estate transaction goes to supporting The Coffee Drop Project, a non-profit organization Shawn and his wife created to combat food insecurity in Middle Tennessee.He genuinely cares for his clients, partners, team and community.
By focusing on building trust, clearly communicating, and adhering to strict timelines, Shawn provides an exceptional experience through the mortgage process.